Software Engineering Manager

Moonpig · London

  • Senior
  • Full-time
  • Posted 2026-09-08
  • Confirmed live on 25 September 2026

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Job description

We’re the Moonpig Group – home to Moonpig, Greetz, Red Letter Days and Buyagift – and we’re on a mission to make people feel loved, celebrated and remembered. Whether it’s a card that gets them laughing out loud or a gift that makes their day, we help people stay close, no matter the miles.
 
We’re proud to be leading the online gifting revolution, with brilliant products, clever tech and a whole lot of heart. Our platform makes it easy to create moments that matter – packed with personal touches and delivered with care.
 
We’re not just about selling cards or gifts – we’re here to spread joy, spark smiles and make every celebration feel extra special. And with values that guide how we work and support one another, we’ve built a place where people (and ideas) can truly thrive.
 
If you’re looking to make an impact, bring your spark and be part of something meaningful – we’d love to have you on the team. 🌙🐷
 

Software Engineering Manager – Reminders | 📍London or Manchester – Hybrid (1–2 days per week in the office) | 💰Competitive Salary + Benefits
About the Role
We’re looking for a Software Engineering Manager to lead our Reminders engineering team at Moonpig. This is a hands-on, hybrid role based in London or Manchester, with 1–2 days per week in the office. The team’s regular office day is Thursday.
Reminders is an important part of how we help customers remember the people and occasions that matter. We’re evolving from an occasion-centric experience towards one that puts the recipient at the centre, bringing together customer data, personalisation and thoughtful UX to help us make more relevant card and gift recommendations.
You’ll lead a small team, working closely with Product and Design to shape what comes next. This isn’t a role where Engineering simply receives a roadmap and delivers it. You’ll help create an environment where engineers contribute to discovery, challenge ideas constructively and influence both what we build and how we build it.
It’s a role for someone who enjoys moving between technical conversations, coaching people and shaping product direction.

Our expectations of our Engineering Managers:
• Building culture: “Culture eats process for breakfast” and we wholeheartedly believe this. As an Engineering Manager you are responsible for fostering a growth culture and contributing to our management best practices. You help us become an exceptional place to work for the ambitious, highly motivated people we hire. Your team of engineers are responsible for various services and you advocate the mantra “You build it, you run it”. At the end of the day, you have a massive influence on our overall engineering quality and culture and you actively work to continuously improve this.

• People progression: As an Engineering Manager you are also expected to focus on the progression of people. Fifty percent of your time will be focussed on coaching, 121’s, mentoring and driving a high performance engineering culture. You need to be empathetic towards an individual’s needs and ensure we support and grow our engineers. You’ll identify which skill sets are required for the successful delivery of projects, coaching or recruiting engineers to cover any skill shortages.

• Driving good Engineering: As an Engineering Manager you’ll lead by example, demonstrating best practices, working with your engineers through regular pairing sessions or providing technical leadership to help deliver new features, ensuring that the design and development of our systems adhere to good engineering principles.

Key Responsibilities:
• Jointly own the direction and outcomes of Reminders with Product, balancing customer and business goals with engineering opportunities, constraints and long-term technical needs.

• Build a strong Product-Engineering partnership where engineers contribute to discovery, problem definition, prioritisation, solution shaping and evaluating outcomes.

• Develop a deep understanding of the Reminders domain, including CRM-backed targeting, customer-facing full-stack experiences and opportunities to make greater use of personalisation.

• Stay hands-on and close to the technology, contributing code to Production where appropriate while enabling the team to own critical-path delivery.

• Facilitate technical discussions and collaborative engineering sessions, helping the team reach well-reasoned decisions without becoming the default decision-maker.

• Encourage healthy technical debate, drawing out different perspectives and helping the team navigate strong opinions or disagreement based on evidence and merit.

• Promote pragmatic engineering practices and simple solutions, including sensible build-versus-reuse decisions.

• Own engineering delivery across estimation, planning, sequencing, dependencies, risks and clear communication of progress, using relevant metrics to support sustainable and predictable delivery.

• Balance customer and business value with maintainability, reliability and t

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