Product Management Intern, Installation Experience (Winter/January 2027, 8 - 12 Months)

Internship List · Oakville, Ontario - Canada

  • Internship
  • Internship
  • Posted 2026-09-02
  • Confirmed live on 25 September 2026

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Job description

Who we are:

Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities.

Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and Geotab Marketplace ®, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes.

Our team is growing and we’re looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it’s like to be a Geotabber, check out our blog and follow us @InsideGeotab on Instagram.

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Product Management Intern who will drive installer insights, conduct user research, support product collaboration, and help shape the tools that installers around the world rely on. If you love technology, and are keen to join an industry leader - we would love to hear from you!

What you'll do:

As a Product Management Intern, Installation Experience your key area of responsibility will be delivering installer insights and analytics, conducting installer research and persona development, and supporting product collaboration and testing. You will need to work closely with the Installation team, cross-functional product and engineering stakeholders, and installers directly.

The opportunity:

• 8 - 12 month work-term beginning January 2027.

• Full-time, paid internship: Monday - Friday, 37.5hrs/week.

• Your first week at Geotab begins with 'GEO Launch' - a one-week Employee Orientation. Click here to learn more!

• Learn more about the Geotab Campus Program here.

How you'll make an impact:

Installer Insights & Analytics:

• Build and maintain the Installation Experience dashboard, turning raw data into clear, actionable signals about installer behavior, tool adoption, installation quality, and support ticket trends

• Use data to identify friction points across the installation journey: where installers get stuck, where quality drops, and where adoption lags

• Define and track key metrics including installation volume trends, quality scores, tool usage, and the rollout of a new mandatory device verification and activation framework being introduced this year

• Go beyond the numbers. Combine quantitative data with qualitative research to build a complete picture of the installer experience

• Leverage AI tools and automation (including vibe coding and AI-assisted analysis) to accelerate data work and prototype solutions faster

Installer Research & Persona Development:

• Conduct direct outreach and interviews with installers to understand their workflows, pain points, and needs

• Use AI tools to synthesize interview notes, cluster feedback themes, and accelerate research turnaround

• Develop refined installer personas that reflect real-world behavior, keeping them alive as the team's working reference, not a one-time document

• Identify gaps between how we think installers experience our tools and how they actually do

Product Collaboration & Testing:

• Prepare research summaries, data inputs, and written briefs that feed roadmap discussions, connecting your findings to decisions

• Draft user stories and requirements for the product team to review and refine, learning how to write for engineering along the way

• Participate in backlog grooming and sprint reviews to build familiarity with the full product development cycle

• Support User Acceptance Testing for new features. Define test cases, coordinate with installers or internal testers, and document outcomes

• Use AI tools to generate test cases, identify coverage gaps, and accelerate the testing cycle

What you'll bring to the role:

• Currently enrolled in an undergraduate program in Business, Engineering, Computer Science, Data Analytics, Product Management, UX Design or a related field

• Strong analytical skills — comfortable working with data and drawing conclusions, not just reporting numbers (SQL is a plus)

• Strong wr

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