Associate - Account Management - French speakers in Alexandria

Sutherland · Alexandria, Alexandria Governorate, Egypt, //ALX, Egypt

  • Junior
  • Full-time
  • Posted 2026-11-09
  • Confirmed live on 10 November 2026

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Job description

Job Description
This is a full-time on-site role for a Customer Service Representative French Account at Sutherland's location in Alexandria. The role involves day-to-day tasks related to ensuring customer satisfaction, managing customer accounts, providing excellent customer service, and effective communication

Qualifications
• Backoffice and voice account

• Proficiency in French B2-C1

• Grads only

• English level A2- B1

• PC skills needed

• Previous experience in a similar role is a must

Additional Information
• Competitive Salary + Achievable KPIS/Allowances/Incentives

• Social and medical insurance is provided

• Work from home after training

• Fixed morning shifts and fixed weekends (Saturdays and Sundays)

• Healthiest work environment (Great place to work certified)

Company Description
At Sutherland, we are a leading global business and digital transformation partner with expertise in Artificial Intelligence, Automation, Cloud engineering, and Advanced analytics. Our services span various industries including Healthcare, Insurance, Banking & Financial Services, Communications, Media & Entertainment, Technology, Travel & Hospitality, Logistics, Retail, Energy & Utilities. We are committed to driving digital transformation and providing unique value propositions through market-leading technology and business process excellence, with over 200 unique inventions under several patents across critical technologies.

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