Receptionist Workplace Coordinator- Onsite- Flexible Hours

Experian · North Sydney, NSW, Australia

  • Junior
  • Full-time
  • Posted 2026-11-09
  • Confirmed live on 10 November 2026

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Job description

Job Description
The Receptionist Workplace Coordinator plays a critical role in creating a welcoming, organised, and high-performing workplace. This is a site based role and the position is responsible for the day-to-day presentation, functionality, and overall office experience.
With a strong focus on workplace pride, the role proactively maintains a professional, clean, and inviting environment supporting both employees and visitors.
Reporting to the Workplace Operations Manager, we ask that you have a service-first mindset to ensure the office operates seamlessly and delivers an exceptional workplace experience.

What you'll need to bring to the party

• Pride in presentation – takes ownership of maintaining a high quality office environment

• Proactive & self-motivated – identifies what needs to be done and acts without direction

• Service oriented mindset – genuinely motivated to support staff and enhance their experience

• Highly organised with strong attention to detail

• Strong communication skills and professional manner
What you'll be doing

• Reception & Front of House· Maintain a visible and professional front-of-house presence during main business hours.

• Deliver a professional and welcoming front-of-house experience, serving as the first contact for visitors, employees, and external partners while managing reception and incoming calls.

• Manage all visitor processes, including registration, sign-in procedures, visitor badges, temporary access passes, host notifications, and compliance with security requirements.

• Oversee mail and courier services, including receiving, distributing, scanning, and dispatching correspondence, packages, and deliveries.

• Maintain accurate reception records and administrative controls, including visitor logs and related documentation, ensuring operational efficiency and adherence to workplace standards. Workplace Experience & Presentation
• Maintain a professional, welcoming, and well-presented office environment across reception, meeting rooms, kitchens, and common areas.

• Conduct regular workplace inspections and daily opening/closing checks to ensure all spaces, furniture, equipment, lighting, and amenities are clean, functional, and ready for use.

• Create a positive workplace experience that promotes employee wellbeing, engagement, and pride in the office.

• Monitor workplace utilisation, standards, and office supplies, coordinating replenishment.

• Facilities, Hospitality & Executive Support
• Support catering, hospitality, and event services for meetings, boardrooms, executive visits, and internal functions.

• Prepare meeting rooms and support hybrid meetings through room setup, presentation readiness, and basic AV troubleshooting.

• Be the primary point of contact for building management, contractors, vendors, and maintenance providers, ensuring timely resolution of issues.

• Monitor workplace systems, security, access passes, printers, lockers, and office equipment to ensure smooth operations.

• Support visiting executives and guests, ensuring a seamless and professional office experience.

• Administration, Compliance & Employee Support
• Provide proactive daily support to employees, visitors, and team members, ensuring a high level of customer service.

• Support onboarding and offboarding activities, including workspace preparation, equipment coordination, and access management.

• Help with internal events, employee wellbeing projects, workplace communications, and administrative activities.

• Maintain workplace records, purchase requisitions, invoices, supplier information, and shared administration inboxes.

• Support health, safety, and security compliance, including emergency preparedness, incident reporting, Fire Warden and First Aid coordination, and adherence to workplace policies.

Qualifications
More about you

• Internal & external client focused, with good communication skills and fosters teamwork

• Adaptable to a changing environment

• Passion for working with people and administration

• Takes pride in their personal branding

• Recent business college graduate or looking to reenter the workforce, some flexibility available.

• You must have full working rights in Australia to be considered as we do not offer sponsorship for this role.

Why this role is critical to us

• You're the face and voice of our office as our first point of contact with our brand.

• Integral part of the Business Support Team whose function is to support the wider business

• This role is the administrative hub of our office.
Benefits/Perks:

• Novated Leasing & Salary Packaging

• Great compensation package and bonus / commission plan

• Core benefits including Experian shares discount and wellness program

• Flexible work environment

• Flexible time off including volunteer time off, personal leaves and paid holidays

• 17 weeks of Paid Parental Leave, family care leave and up to 5 days study leave

Additional Information
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