Community Manager - Exterminauts | Gestionnaire de communauté Senior·e - Exterminauts

Behaviour Interactive · Montreal, QC

  • Senior
  • Full-time
  • Posted 2026-11-04
  • Confirmed live on 10 November 2026

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Job description

Are you ready to dive into the world of cutting-edge video game development? Headquartered in Montreal, Behaviour Interactive is at the forefront of the gaming industry, crafting unforgettable experiences across PC, console, and mobile platforms. We’re a dynamic, independent studio of over 1200 passionate employees, with studios in Toronto (Behaviour Toronto), Rotterdam (Behaviour Rotterdam) and in the UK (Behaviour UK–North & South). Our day to day revolves around two core business focuses: Services and Original Games. Our Services team collaborates with gaming and entertainment giants like Disney, Sony, Activision, and Nintendo, delivering exceptional work-for-hire development and pioneering immersive location-based entertainment (LBE). Meanwhile, our Original Games unit pushes our creative limits, with our signature IPs, including the iconic Dead by Daylight. Join us and be a part of the future of interactive entertainment!

At Behaviour Interactive, we believe in giving everyone a fair shot. We embrace a diverse and creative environment where everyone is celebrated. We value folks of all ages, sex, ethnicity, colour, ethnic or national origin, religion, sexual orientation, gender identity, civil status, disability, or any other protected characteristics as per applicable law.

Help shape the next era of an iconic survival franchise. 
For over a decade, 7 Days to Die has captivated more than 20 million players worldwide. Now, with Behaviour Interactive joining forces with The Fun Pimps, we’re entering an exciting new phase of growth, bringing together deep live game expertise and the creative legacy behind the franchise. This is a rare opportunity to help elevate a beloved game, scale its long-term potential, and shape what comes next for millions of players.
 
As a Senior Community Manager on 7 Days to Die, you will play a key role in shaping and growing a long-term live service community for an established and ambitious title. You will define community and social strategies, build meaningful relationships with players and creators, and act as a vital bridge between the community and the development team. Your work will directly influence player trust, engagement, and the future evolution of the game.

In this role you will:
• Publisher Alignment: Partner closely with the external publishing team to align community roadmaps, marketing beats, PR strategies, and launch windows.

• Strategy & Roadmap: Develop and execute long-term community strategies and event calendars that meet both studio goals and publisher milestones.

• Player Advocacy & Reporting: Act as the voice of the community to internal stakeholders, distilling complex player sentiment and feedback into actionable data for both developers and the publisher.

• Authentic & Transparent Communication: Act as the voice of the development team and the game to the community, clearly translating patch notes, design decisions, roadmap adjustments, and studio values into engaging, transparent, and player-friendly messaging.

• Crisis Management & Moderation: Monitor player sentiment, manage live-service escalations, enforce community guidelines, and co-ordinate with the publisher for sensitive messaging and service outages.

• Data & Analytics: Track, analyze, and report on key performance indicators (KPIs) like engagement rate, active user growth, and sentiment to both studio leadership and publisher stakeholders

What we are looking for:
• Significant experience managing communities for live-service games, with a strong understanding of player sentiment, engagement, and ongoing content support.

• Proven ability to build and execute community strategies that align with business objectives, development priorities, and publisher goals.

• Exceptional written and verbal communication skills, with the ability to translate complex, nuanced topics into clear, transparent, and engaging player messaging.

• Experience collaborating with external publishers and cross-functional teams, including Marketing, PR, Production, and Design.

• Strong analytical and reporting skills, with experience leveraging community feedback, sentiment analysis, and KPIs to drive decision-making.

• A proactive, player-first mindset with a passion for fostering trust, representing player needs, and helping to shape the success of a new IP.

Dans ce rôle tu devras:
•
Alignement avec l'éditeur : Collaborer étroitement avec l'équipe d'édition externe afin d'assurer l'alignement des feuilles de route communautaires, des initiatives marketing, des stratégies de relations publiques et des fenêtres de lancement;

•
Stratégie et planification : Développer et exécuter des stratégies communautaires à long terme ainsi que des calendriers d'activations et d'événements répondant aux objectifs du studio et aux jalons établis avec l'éditeur;

•
Représentation des joueur·euse·s et reddition de comptes : Agir comme porte-parole de la communauté auprès des parties prenantes internes en tra

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