Global Mobility Specialist (R6192)

Shield AI · Dallas, Texas

  • Junior
  • Full-time
  • $88,000 – $130,000
  • Posted 2026-10-27
  • Confirmed live on 28 October 2026

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Job description

Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube. 

What You'll Do
Mobility Operations & Case Management

• Support the Senior Global Mobility Program Manager with the day-to-day administration and execution of the global mobility program.

• Coordinate domestic and international relocations, expatriate assignments, transfers, repatriations, and other mobility cases from initiation through completion.

• Manage routine mobility cases and escalate complex, sensitive, or policy-related matters to the Senior Global Mobility Program Manager.

• Track case milestones, required documentation, approvals, deadlines, and outstanding actions.

• Coordinate relocation logistics, including temporary housing, household goods, destination services, travel, and other applicable benefits.

• Support assignment extensions, changes, repatriations, and assignment closeout activities.

Immigration Coordination Support

• Help coordinate with immigration counsel and employees on visa and work authorization processes.

• Collect and organize employee and company documentation required for immigration filings.

• Track immigration case status, visa and work authorization expiration dates, and other critical deadlines.

• Follow up with employees, internal stakeholders, and immigration partners to keep cases progressing as needed.

• Escalate potential immigration or compliance risks to the Senior Global Mobility Program Manager and appropriate internal partners.

Employee Support

• Serve as a day-to-day point of contact for employees participating in relocation or international assignment programs.

• Guide employees through mobility processes, timelines, documentation requirements, benefits, and available resources.

• Respond to routine questions related to relocation, immigration, reimbursements, and assignment logistics.

• Provide timely and thoughtful communication throughout the employee’s mobility journey.

• Identify employee issues or exceptions requiring additional guidance and partner with the Senior Global Mobility Program Manager on resolution.

Vendor & Cross-Functional Coordination

• Coordinate day-to-day activities with relocation providers, immigration counsel, tax advisors, and other mobility partners.

• Partner with People/HR, Talent Acquisition, Payroll, Finance, Legal, Security, and other internal teams to support mobility cases.

• Monitor vendor deliverables and follow up on open items and service issues.

• Assist with reviewing mobility-related invoices and expenses for accuracy and alignment with program guidelines.

Program Administration & Reporting

• Maintain accurate mobility case records, employee data, documentation, and trackers.

• Monitor important dates, case status, costs, and program activity.

• Prepare recurring reports and provide program data to the Senior Global Mobility Program Manager.

• Support mobility-related audits, reconciliations, and compliance activities.

• Maintain employee resources, process documentation, templates, and standard operating procedures.

• Identify recurring operational issues and opportunities to streamline or improve mobility processes.

• Support implementation of new mobility processes, tools, policies, and vendor programs led by the Senior Global Mobility Program Manager.

What You'll Bring
Required Qualifications

• Bachelor’s degree or equivalent relevant professional experience.

• 2–4+ years of experience in Global Mobility, immigration, relocation, HR operations, or a related field.

• Experience coordinating multiple employee cases, projects, or workflows simultaneously.

• Strong organizational skills and exceptional attention to detail.

• Strong written and verbal communication skills with a service-oriented approach.

• Ability to manage deadlines, follow up proactively, and keep multiple stakeholders aligned.

• Ability to handle confidential and sensitive employee information with discretion.

• Comfortable working cross-functionally in a fast-paced and evolving environment.

Preferred Qualifications

• Experience supporting domestic and international employee mobility.

• Familiarity with expatriate assignments, relocations, immigration processes, and mobility benefits.

• Experience working with immigration counsel, relocation management companies, tax providers, or other mobility vendors.

• Familiarity with HRIS, case management, or global mobility platforms.

• Experience supporting a global mobility program within a rapidly growing organization.

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