Senior Account Manager, Retail Media

Pacvue · US Remote

  • Senior
  • Full-time
  • $105,000 – $130,000
  • Posted 2023-03-22
  • Confirmed live on 25 September 2026

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Job description

About Us:

Pacvue is the leading Commerce Media OS, powering over $12B in advertising spend across 100+ global retail media networks including Amazon, Walmart, Target, Kroger, Instacart, Criteo, and CitrusAd. Powered by industry-leading AI and real-time data, Pacvue enables over 70,000 brands and agencies to maximize advertising performance, drive incrementality, and expand reach across the commerce universe from a single mission control. As of 2025, Pacvue powers 12% of total retail media ad spend worldwide excluding China. Combined with Helium 10’s SMB solutions, Pacvue delivers the industry’s most comprehensive platform for businesses of all sizes.

At Pacvue and Helium 10, great careers don’t just happen — they’re built. Here, you’ll rise as an industry leader, push the boundaries of innovation, own your journey, and thrive as part of an inclusive global community that’s redefining the future of commerce.

About the Role:

We are seeking a self-starter with a proven track record of building relationships and taking full ownership of client inputs to deliver results. As a Senior Retail Media Search Account Manager, you will deliver an excellent client experience and execute at both a strategic and tactical level to drive growth for our clients across various retail media platforms, with a focus on paid search and retail media strategies. This includes activities such as creating and managing paid search and retail media strategies for various retailers, providing annual and ongoing budget recommendations to help clients achieve their business objectives, highlighting other operational KPIs or opportunities that impact advertising effectiveness, and delivering regular reporting on advertising effectiveness.

In addition, depending on client needs and business priorities, you may also lead onboarding initiatives from contract execution through go-live, including temporary hands-on campaign setup, optimization, and client training delivery. This position requires a candidate who can easily dive deep into a data set, develop strategies, and present their action plan to gain alignment with senior leaders.

Responsibilities:

Account Management & Strategic Growth

• Fully own the client relationship by building solid rapport, demonstrating transparency, and delivering results against joint business objectives

• Develop strategic growth plans, gain client alignment, and fully execute against the aligned upon approach

• Develop annual budget recommendations and properly allocate across campaigns to align with high level business objectives

• Develop an annual marketing calendar incorporating key drive periods (including relevant macro and micro seasons), new product launches, and clients' national media calendars

• Leverage Pacvue technology to manage budget pacing, communicate with client on trends and pacing, and deliver results within client budget thresholds

• Prepare weekly and monthly retail media performance reports, analyze category trends, measure advertising and total sales, identify account trends, and perform competitive benchmarking across the client's product portfolio

• Maximize retailer share, revenue, and profitability for clients while integrating client's internal objectives such as driving innovation or key items or product lines

• Create strategic retail media plans for new product launches, including recommendations for retail readiness across core KPIs

Performance Measurement & Analytics

• Measure efficacy of the strategy through regular reporting against core retail media KPIs and ad-hoc audits to identify areas for refinement

• Leverage retail media activities and other retail readiness recommendations to drive increased traffic, conversion, and organic search ranking improvement

• Highlight incremental sales opportunities to clients through participation in retailer programs, additional promotional opportunities, and recommendations to improve operational KPIs

• Responsible for reporting, analysis, and communication with Pacvue and client management teams

Search Expertise & Thought Leadership

• Act as paid search and retail media expert within broader Pacvue team, with potential to train and educate internal teams on search and retail media best practices

Skills & Qualifications:

• 5+ years of experience working in eCommerce advertising, account management, sales, digital marketing, or related functions

• Proven track record in relationship building and account management

• Demonstrated understanding of how retail media, sales, and operations work together to successfully drive an eCommerce business

• An in-depth understanding of paid search advertising and retail media strategies

• Demonstrated expertise in advertising technology platforms, with preference for experience using Pacvue or similar retail media platform technology

• Proven success in driving results and implementing ideas in a fast-paced environment

• Works efficiently an

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