Senior Manager, Social & Community — WWE 2K & PGA TOUR 2K

2K · Los Angeles, California, United States

  • Senior
  • Full-time
  • $153,600 – $230,300
  • Posted 2026-10-05
  • Confirmed live on 14 October 2026

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Job description

At 2K, we create some of the most iconic and culture-shaping video games in entertainment, including NBA® 2K, one of the top-selling franchises in the world, and legendary titles like BioShock®, Borderlands®, Mafia, Sid Meier’s Civilization®, and XCOM®, as well as fan favorites WWE® 2K, TopSpin®, and PGA TOUR® 2K. We build unforgettable experiences by pushing the boundaries of creativity, authenticity and innovation across every genre.

Our portfolio is brought to life by some of the most influential game development studios in the world. Visual Concepts, Firaxis Games, Hangar 13, Cat Daddy Games, 31st Union, Cloud Chamber, Gearbox, HB Studios, and 2K SportsLab create world-class experiences across platforms.

But what truly powers 2K is our people.

We believe the best ideas come from teams that feel empowered, supported, and inspired. As an equal opportunity employer, we are committed to fostering a diverse, inclusive workplace where people are encouraged to come as they are and do their best work.

What We Need

2K is looking for a Senior Manager, Social & Community to own the community management and social marketing vision, strategy, and execution across two of our marquee sports franchises: WWE 2K and PGA TOUR 2K. You will lead a team of Digital Community & Social Media Managers and a roster of external agency partners, setting the standard for how 2K shows up on the platforms where our players live — Steam, Discord, Reddit, YouTube, Twitch, TikTok, and the console storefronts.

These are live service sports titles with distinct, deeply invested audiences: WWE 2K's creative and roster-obsessed community, and PGA TOUR 2K's career players, golf faithful, and course designers. Community is the heart of this role. You are the voice of both communities inside 2K, the player advocate who translates sentiment into action with our Development and Global Marketing teams. Social marketing is how you scale that voice outward: you will steer platform-specific social strategies and campaigns that grow our presence, build cultural relevance for our brands, and promote positive sentiment across our player base.

You will build and scale community and social channels, own the listening and analytics practice for both franchises, and report regularly to marketing, studio, and leadership stakeholders on what players need while driving meaningful, player-first change in-game and out. This is a strategic and hands-on role: you will set direction, and you will also roll up your sleeves alongside your team during live seasons, roster updates, and launch windows. Proactivity, excellent communication, and the ability to navigate ambiguity are crucial for success.

Reporting to the Senior Director, Integrated Marketing, the ideal candidate is a sports gaming enthusiast with a genuine feel for competitive and creative communities, and a track record of activating and growing them in innovative, measurable ways. The ideal candidate will be able to join us in office Tuesday–Thursday of each week in our Los Angeles office.

What You'll Do

Team Leadership

• Lead, coach, and develop a team of Digital Community & Social Media Managers across the WWE 2K and PGA TOUR 2K franchises, setting clear goals, growth plans, and standards of excellence.

• Own the community and social operating model for both franchises. Which will include staffing, coverage during live windows, escalation paths, tone of voice, publishing cadence, and moderation standards and hold agency partners accountable to it.

• Manage external community, social, and moderation agencies, including scopes of work, budgets, response messaging plans, and moderation guides, primarily for Discord and Steam reviews/forums.

• Serve as the senior community and social voice in the room: make critical decisions quickly, take a measured approach to risk, and be willing to have the hard conversations with cross-functional partners when the player experience is at stake.

Digital Community Relations (Voice of the Consumer)

• Set the strategy for how we engage and build relationships with players across Steam, Discord, Reddit, and emerging platforms, and ensure your team executes it consistently across both franchises.

• Partner with Brand, Creator/Influencer, Communications, Insights & Analytics, and our Development partners at Visual Concepts and HB Studios to champion the needs and wants of our players and improve our game experiences.

• Own the feedback loop for both title communities, and find ways to cross-leverage learnings between WWE 2K, PGA TOUR 2K, and the wider 2K sports portfolio.

• Use analytics and social listening tools to identify and quantify player needs, and turn them into regular, decision-ready reporting for marketing, studio, and executive stakeholders.

• Guide the marketing, social, and communications teams in coordinating and executing community-facing requests of the development teams, including patch and season communications, roster and course updat

Prepare for the interview

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