Senior Business Systems Engineer – Product & Engineering Platforms

Socure · Remote - USA

  • Senior
  • Full-time
  • $175,000 – $200,000
  • Posted 2026-09-24
  • Confirmed live on 25 September 2026

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Job description

WHY SOCURE?

Socure is building the identity trust infrastructure for the digital economy — verifying 100% of good identities in real time and stopping fraud before it starts. The mission is big, the problems are complex, and the impact is felt by businesses, governments, and millions of people every day.

We hire people who want that level of responsibility. People who move fast, think critically, act like owners, and care deeply about solving customer problems with precision. If you want predictability or narrow scope, this won’t be your place. If you want to help build the future of identity with a team that holds a high bar for itself — keep reading.

ABOUT THE ROLE

We are looking for a Senior Business Systems Engineer – Product & Engineering Platforms to own and evolve the systems that support product planning, engineering execution, portfolio management, and cross-functional delivery across Socure.

This role will serve as the technical owner and strategic partner for platforms such as Jira, Aha!, and related product and project management tools. You will work closely with Product, Engineering, Technical Program Management, Finance, and IT teams to translate business processes into scalable system configurations, integrations, workflows, and reporting capabilities.

Although experience with Aha! is highly valuable, this role is intentionally broader than any single platform. The successful candidate will help Socure operate and improve its current toolset while also evaluating whether those tools continue to meet the company’s needs as the organization evolves.

This is a hands-on engineering and systems ownership role. You will be expected to understand how product and engineering teams plan and deliver work, identify where tooling or process creates friction, and implement solutions that improve visibility, data quality, governance, and execution.

WHAT YOU’LL DO

OWN PRODUCT AND ENGINEERING PLATFORMS

- Serve as the primary technical owner for Jira, Aha! and other similar platforms used for product planning, engineering execution, portfolio management, and program tracking.

- Manage platform configuration, administration, upgrades, permissions, security, integrations, data quality, and ongoing maintenance.

- Design and maintain scalable workflows, schemas, fields, templates, automations, dashboards, and reporting structures.

- Ensure platforms remain reliable, performant, secure, and aligned with company policies and operational needs.

- Establish standards for platform configuration and reduce unnecessary customization, duplication, and process fragmentation.

- Maintain documentation covering platform architecture, integrations, workflows, ownership, and support procedures.

PARTNER WITH PRODUCT AND ENGINEERING

- Work directly with Product Managers, Engineering Managers, Technical Program Managers, Product and Tech Operations, and business leaders to understand planning and delivery needs.

- Translate business requirements into practical system designs and configurations.

- Help teams improve how initiatives, roadmaps, epics, dependencies, capacity, milestones, intake requests, and delivery risks are represented across systems.

- Enable consistent planning and reporting across product lines while allowing appropriate flexibility for different team operating models.

- Facilitate working sessions to identify process gaps, define requirements, and drive alignment on standardized ways of working.

- Provide technical guidance when teams are considering changes to workflows, taxonomies, reporting structures, or planning processes.

IMPLEMENT AND INTEGRATE ENTERPRISE APPLICATIONS

- Lead the implementation of new product, engineering, portfolio, and work-management capabilities.

- Build and maintain integrations between platforms such as Jira, Aha!, Confluence, GitHub or GitLab, Slack, Workday, financial systems, BI tools, and other enterprise applications.

- Use APIs, webhooks, automation frameworks, and integration platforms to reduce manual work and improve data consistency.

- Support data migrations, platform consolidations, tool replacements, and major configuration changes.

- Develop testing, validation, rollback, and change-management plans for system releases.

- Evaluate vendor capabilities and determine whether requirements should be addressed through configuration, integration, customization, or process change.

IMPROVE GOVERNANCE AND DATA QUALITY

- Define and enforce standards for fields, hierarchies, workflows, permissions, naming conventions, and system ownership.

- Monitor system usage and identify inconsistent practices, stale data, redundant fields, or configurations that create reporting gaps.

- Build controls that improve the accuracy of roadmap, delivery, capacity, dependency, and financial reporting.

- Establish a structured intake and prioritization process for platform enhancement requests.

- Partner with stakeholders to balanc

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