Senior Software Engineer - Session Replay | Canada | Remote

Grafana Labs · Canada (Remote)

  • Senior
  • Full-time
  • Posted 2026-09-24
  • Confirmed live on 25 September 2026

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Job description

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

This is a remote opportunity and we would be interested in applicants from Canadian Eastern time zones only at this time.

Senior Software Engineer - Session Replay

The Opportunity:

The Session Replay squad is building a new Grafana Cloud product that helps our customers to understand what users actually experienced when something goes wrong.

Session Replay connects frontend signals (errors, performance, synthetic checks) to concrete session-level evidence, enabling faster and more confident investigation of production issues.

This team works at the intersection of:

• frontend observability,

• backend data processing and storage at scale,

• debugging workflows across products,

• privacy and access control,

• performance and cost constraints at scale.

Session Replay is still early, which means you’ll help shape both what we build and how it fits into Grafana Cloud. A key part of our next phase is evolving the backend architecture of capturing sessions, including a migration toward columnar/analytical solution as a primary storage and query engine for high-volume session data.

As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software. We are looking for Senior Software Engineers who are passionate about working with data and providing seamless experiences for our customers to join our growing team! Our stack is Golang, Typescript and React, but we build tools for people using many other stacks.

What You’ll Be Doing:

As a Senior Software Engineer, you will operate as a technical leader and systems thinker, driving both product direction and architectural evolution, specifically, you will:

• Own end-to-end technical direction for Session Replay, spanning frontend, backend, and data systems

• Drive the evolution of our backend architecture, including:

• Designing systems around columnar/analytical data storage for large-scale session data

• Defining data models, ingestion pipelines, and query patterns

• Lead the design of investigation workflows, connecting replay with logs, metrics, traces and other telemetry across Grafana Cloud

• Make high-leverage architectural decisions that impact multiple teams and products

• Partner with teams across Grafana (Frontend Observability, Synthetic Monitoring, Core Grafana) to build cohesive cross-product experiences

• Engage directly with customers - joining calls, gathering structured feedback, and helping customers instrument and adopt Session Replay successfully.

• Improve engineering standards, patterns, and operational practices within the team

• Mentor engineers and help grow technical leadership within the team

Technologies you'll work with:

• Go (backend services and APIs)

• Columnar/Analytical data storage (core data storage and querying)

• Object storage (S3, GCS, Azure Blob Storage) and MySQL

• TypeScript / React (user-facing workflows)

• Grafana ecosystem (Mimir, Loki, Tempo, etc.)

We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.

What Makes You a Great Fit:

• You are comfortable w

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