Sr Manager, GTM Communications

Zscaler · San Jose, California, USA

  • Senior
  • Full-time
  • $150,500 – $215,000
  • Posted 2026-09-24
  • Confirmed live on 25 September 2026

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Job description

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.

We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.

Role

We are looking for a Sr Manager, GTM Communications to join our team. This is a Hybrid role based out of our global headquarters in San Jose, CA, reporting to the Senior Director, GTM Strategy & Communications. As the Sr Manager, GTM Communications, you will serve as the strategic voice of our Global Sales organization. In this high-visibility role, you will manage the end-to-end communication lifecycle for the Chief Revenue Officer (CRO) and GTM leaders, translating complex cybersecurity and go-to-market strategies into clear, actionable, and inspiring narratives for our global sales force and external stakeholders.

What you’ll do (Role Expectations)

• Act as the primary communications partner for the CRO and GTM leadership, managing internal and external platforms including board-level presentations, state of the union updates, and industry keynotes

• Drive the editorial and creative direction for the mainstage experience at annual Sales Kick-Off (SKO) events, including theme development, keynote scripting, and visual storytelling

• Design and orchestrate a holistic multi-channel communication ecosystem across field-facing platforms, GTM All Hands meetings, internal portals, and real-time channels

• Serve as the air traffic controller for sales communications by consolidating updates into a prioritized calendar and collaborating with Product, Marketing, and Engineering SMEs to deliver sales-ready messaging

• Expand change management frameworks and establish KPIs to support large-scale GTM initiatives, measure communication effectiveness, and maintain continuous field feedback loops

Who You Are (Success Profile)

• You champion simplicity. You take complex technical concepts and cybersecurity strategies and distill them into compelling, clear, and actionable narratives for executive and field audiences.

• You operate with urgency. You bring a strong bias for action, deep context, and a creative point of view to every initiative without waiting for direction.

• You are a high-trust collaborator. You serve as a trusted strategic partner to C-suite executives, providing candid counsel and distilling cross-functional insights from Product, Marketing, and Engineering into unified messaging.

• You thrive in ambiguity. You navigate fast-paced environments with ease, ruthlessly prioritizing long-term strategic goals alongside urgent, high-pressure communication needs.

• You connect vision to execution. You possess an event visionary mindset with a proven track record of orchestrating mainstage executive experiences and driving engagement across global audiences.

What We’re Looking for (Minimum Qualifications)

• You are relentlessly curious. The AI threat landscape moves faster than any analyst report. New attack techniques, new tools, new buyer anxieties — you stay ahead of all of it, form your own point of view, and bring that perspective to everything you build

• 6+ years of experience in internal and executive communications within a fast-paced cybersecurity or high-growth SaaS environment

• Proven track record of managing mainstage content and live executive performance for large-scale events with 1,000+ attendees

• Proven ability advising C-suite executives and driving communications strategy for global sales organizations

• Experience expanding change management frameworks to support large-scale GTM initiatives, sales methodologies, or organizational shifts

What Will Make You Stand Out (Preferred Qualifications)

• Direct experience supporting a Chief Revenue Officer (CRO) or senior GTM leadership in enterprise cybersecurity

• Experience designing and managing multi-channel digital communication portals, internal knowledge bases, and field enablement platforms

• Demonstrated ability to establish quantitative communication KPIs and structured field feedback mechanisms to measure messaging impact across field teams

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