Service Desk Analyst

SunSource · Houston, TX 77044

  • Junior
  • Full-time
  • Posted 2026-09-23
  • Confirmed live on 25 September 2026

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Job description

SunSource and its family of companies represent 270+ locations and 4,000+ employees making up one of North America’s leading value-add industrial distribution companies.  We provide customers with products and value-added solutions within Fluid Power, Fluid Process, Fluid Conveyance, Automation, General Industrial Components, and Industrial Repair. www.sun-source.com

Technical Skills
Active Directory- Admin Experience is required

• Adding new users/computers

• Passwords

• Deleting users from AD

• New hire account set up and de-provisioning experience.

•

Office 365 Experience- Admin Experience is required

• Working knowledge with Teams, One Drive and Share point

• Should know how to assign the license and recapture licenses

Setting up new printers/peripherals

• Installation/set up

• Trouble shoot any issue.

• Experience with Print Server

Setting up/troubleshoot Hardware

Experience with installing Software

Experience with 2 factor Authentication, preferably Okta

• Setting up

• Resetting Password

VPN/Wi-Fi

Setting up VPN/ Wi-Fi

• Trouble shoot VPN/Wi-Fi issues

•

Experience with ServiceDesk, preferably Jira

• Open/modify/close Service requests.

Soft Skills
Multitasking

• Work well under pressure.

• Team player/ Work in a Team environment

Equal Opportunity Employer, including disability and protected veteran status.  If you are an individual with a disability and require an accommodation to complete the application process, please contact [email protected] to request reasonable accommodation. Only requests for accommodation in the application process will be returned from this email address.  This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquí).  Sun-Source | Privacy Policy

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