Senior Software Development Engineer in Test

Job description

At Trackforce, we are transforming physical security operations that are managed around the world. As the leading SaaS platform for physical security workforce management, we provide security companies and organizations with a streamlined solution to manage their guard forces, respond faster, operate more efficiently, and reduce costs — all while staying focused on safety and protection.
We support 4,600+ clients across more than 50 countries and are proud to be a growing team of 300+ professionals. With our headquarters in Dallas, Texas, and Centers of Excellence in Montreal, Quebec and Wroclaw, Poland, we collaborate across regions and time zones in a hybrid work environment that combines flexibility, connection, and meaningful impact.
At Trackforce, we operate in both hybrid and remote models, offering flexibility to balance in‑office collaboration with WFH. This approach allows our teams to stay connected while maintaining autonomy and work‑life balance. We are highly focused on delivering value to our customers, and our recent merger has strengthened our position as the market leader in security workforce management software.

Trackforce is seeking an experienced and driven Senior Software Development Engineer in Test (Sr. SDET) to join our Engineering team. In this senior individual contributor role, you will be responsible for designing and implementing complex test automation frameworks, driving quality across the software development lifecycle, and elevating the engineering team’s overall approach to testing and software reliability.
Working with a high degree of autonomy, you will collaborate cross-functionally with developers, product managers, and QA engineers to build scalable, repeatable automated testing solutions for our SaaS platform. You will be a key contributor to test strategy, test-driven development practices, and continuous integration pipelines — helping ensure that our products meet the highest standards of performance and reliability for thousands of security operations clients worldwide.
This role is ideal for a technically strong engineer who takes pride in quality craftsmanship, is passionate about automation, and is ready to provide mentorship and technical leadership within a collaborative, fast-paced engineering environment.
Key Responsibilities
Test Automation & Framework Development
•    Design and implement complex, scalable test automation frameworks, test processes, and validation strategies that ensure software operates within defined requirements.
•    Write clean, maintainable test code and scripts that enable repeatable, reliable, and automated testing of software functionality, reducing manual testing effort and increasing code quality.
•    Identify test automation gaps across the product portfolio and deliver actionable input on the testability of software features, functional elements, and designs.
•    Perform code reviews of automation scripts and provide constructive technical feedback to peers.
•    Research and evaluate new testing tools, methodologies, and emerging technologies to continually improve testing practices across the team.
Quality Strategy & Test Leadership
•    Lead, plan, and execute comprehensive software testing initiatives with a focus on robustness, performance, and coverage.
•    Drive and implement test-driven development (TDD) and behavior-driven development (BDD) practices that promote high-quality software delivery.
•    Provide input and influence on test automation architecture and design decisions to optimize for testability and long-term maintainability.
•    Write and implement user acceptance test (UAT) plans in collaboration with Product and QA stakeholders.
•    Contribute to the development of testing policies, procedures, and quality standards across the engineering organization.
Defect Management & Continuous Improvement
•    Identify, investigate, and document issues discovered during testing; update test cases based on discovered defects, handling complex and escalated issues with a high degree of independence.
•    Analyze broken or flaky test cases, diagnose root causes, and repair bugs within production or test code.
•    Document and monitor testing outcomes and establish remediation steps to address failures systematically.
•    Develop and maintain comprehensive testing documentation including test plans, test procedures, and bug reports.
•    Review and provide feedback on user stories, specifications, test plans, test cases, and test reports to ensure testability and clarity from the outset.
CI/CD & Cross-Functional Collaboration
•    Integrate automated test suites into CI/CD pipelines to enable continuous, fast feedback on code quality across development cycles.
•    Work cross-functionally with development teams to diagnose problems, resolve complex issues, and provide quality-focused input across all stages of the software development lifecycle.
•    Collaborate with engineers, product managers, and DevOps t

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