Senior Manager, Marketing Operations

Western Digital · San Jose, CA, United States

  • Senior
  • Full-time
  • Posted 2026-09-01
  • Confirmed live on 25 September 2026

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Job description

Job Description
About the Role
We're looking for a Senior Manager of Marketing Operations to be the operational backbone of our Corporate Marketing organization — and a close operating partner to the VP of Corporate Marketing. This person will own our budget, drive our semi-annual planning process, bring rigor to how we use data and analytics, and act as a chief of staff across the org: helping prioritize, coordinate, and keep cross-functional work moving.
This is a high-visibility, high-trust role designed for someone with the capability and ambition to grow in the role over time. We're looking for someone who already operates with Executive-level judgment - who can walk into ambiguity, build the system that's missing, and represent the marketing organization credibly with Finance, cross-functional partners and senior leadership.
What You'll Do
1. Own Budget & Financial Stewardship

• Own the Corporate Marketing budget end-to-end: tracking, forecasting, variance analysis, and reconciliation across the fiscal year.

• Partner directly with Finance on budget planning, quarterly reviews, and reforecasts - translating marketing priorities into financial terms Finance trusts.

• Build visibility into spend by function and campaign so leadership always has an accurate, current view of where investment is going and what it's returning.

• Flag risk early: over/under-spend trends, vendor commitments, and budget reallocation needs, before they become a surprise.

• Establish disciplined spend governance across vendors, agencies, POs and commitments, ensuring forecast reflects both actual and committed spend.
2. Drive Semi-Annual Planning

• Own and run the semi-annual planning process for the Corporate Marketing organization end-to-end: timeline, templates, cross-functional input, and synthesis into a single, coherent plan.

• Partner with each function lead (Brand, Integrated Campaigns & Content, PR/AR, Product & Technical Marketing) to translate goals into resourced, sequenced plans.

• Build the planning cadence into a repeatable system not a one-off scramble each cycle, with clear inputs, owners, and deadlines.
3. Bring Rigor to Analytics & Insight

• Own the Corporate Marketing Monthly Report end-to-end gathering inputs across the organization, validating the underlying data, identifying the insights and implications that matter, and translating performance into a concise executive narrative.

• Own the operating cadence for marketing scorecards and KPI reporting, including ELT-level reporting cycles, ensuring metrics are consistent, accurate and decision-useful.

• Interpret and stress-test the data our analytics team provides. You won't be pulling the reports yourself, but you need to understand them well enough to catch what's wrong, ask the hard questions, and push back when something doesn't add up.

• Translate data into recommendations, not just dashboards connecting marketing performance metrics to business outcomes leadership actually cares about.

• Partner with the analytics team as a rigorous internal customer: defining what should be measured, sanity-checking methodology, and ensuring KPIs reported upward are accurate and defensible.
4. Build Marketing Operations Infrastructure & Systems Readiness

• Establish and govern campaign measurement standards including UTM taxonomy, naming conventions, campaign tracking and data hygiene so performance can be measured consistently across channels and over time.

• Partner with Integrated Campaigns & Content and Analytics to ensure campaigns are instrumented correctly and measurement is designed upfront, not retrofitted after launch.

• Bring hands-on Salesforce and Marketo experience and a strong point of view on marketing systems, lead lifecycle, and campaign infrastructure.

• Serve as the person who could stand up or evolve these systems if/when WD adopts them more broadly. This isn't a day-one need, but we want that capability on the team so we're not starting from zero when the moment comes.

• In the meantime, apply that systems-thinking background to how we operate today: process design, tooling evaluation, and marketing operations best practices generally.
5. Act as Chief of Staff to the Function Leader

• Establish and manage the operating cadence for Corporate Marketing connecting annual and semi-annual planning, monthly performance reviews, budget reviews, leadership meetings, scorecards and follow-through into a coherent management rhythm.

• Help prioritize and sequence what gets attention across a broad, fast-moving organization, spanning Press & Analyst Relations, Product & Technical Marketing, Integrated Campaigns & Content, Brand Strategy & Experiences, International Marketing, and Marketing Operations.

• Prepare materials and talking points for executive and board-level conversations, and help synthesize input from across the function into clear, decision-ready recommendations.

• Represent the leader's prio

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