Customer Service

Sutherland · Cairo, Cairo Governorate, Egypt

  • Junior
  • Full-time
  • Posted 2026-09-20
  • Confirmed live on 25 September 2026

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Job description

Job Description
Customer Service Representative

Sutherland Global is hiring Customer Service Representatives in New Cairo!

What We Offer:
• Competitive salary starting from 15.6k up to 22K
• KPIs Guaranteed for the first three months
• Fully Paid training
• Transportation Provided pickup and drop off (Door to door for females 24/7)
• Career growth opportunities
• Supportive work environment
• Social and Medical Insurance
• Job is on-site in Fifth Settlement, Cairo

Qualifications
Requirements:
• University graduates/dropouts
• English level: B2 / B2+ / C1
• Good communication & customer service skills is a plus
• Willingness to work on-site & rotational shifts (Night-overnight)

Company Description
Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.

For Enterprises, these are key factors of success. For us, they're our core expertise.

We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.

We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.

Sutherland

Digital Outcomes.

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