IT Support Technician

Inetum · Baltar, Porto, Portugal

  • Junior
  • Full-time
  • Posted 2026-09-02
  • Confirmed live on 25 September 2026

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Job description

Job Description
We are looking for an IT Support Technician to provide on-site end-user support and help maintain the smooth operation of IT services. The role combines troubleshooting, hardware and device management, and collaboration with technical teams to deliver effective support within a Microsoft 365 and Windows environment.
Main Responsibilities

• Provide on-site IT support for end users, helping to resolve incidents, support workplace technology, and maintain a positive user experience.

• Provide L1-L2 end-user support.

• Support Microsoft 365 and Windows environments.

• Manage hardware and end-user devices.

• Troubleshoot and resolve technical incidents.

• Deliver support through effective communication and customer service.

Qualifications
• Experience providing end-user IT support.

• Knowledge of Microsoft 365 and Windows environments.

• Ability to troubleshoot technical issues.

• Strong communication and customer service skills.

Additional Information
• On-site

• Location: Baltar, Porto

Company Description
Inetum is a European leader in digital services, supporting organizations as they navigate continuous technological change. The company helps clients accelerate their digital transformation through a broad portfolio that includes consulting, application services, digital engineering, cloud, cybersecurity, platforms, and infrastructure services

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