Quick Response Business Lead GCN

H&M Group · Shanghai, , China

  • Senior
  • Full-time
  • Posted 2026-09-14
  • Confirmed live on 25 September 2026

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Job description

Job Description
Your mission

• Create and lead Quick Response as a growth engine, not only as a supply-chain project.

• Own the business end to end, from customer and trend insight through product, production, launch, selling and scale-up.

• Build the team, governance, decision rights and ways of working required to operate with start-up speed inside a large organisation.

• Deliver profitable incremental sales while protecting full-price selling, inventory health and speed to market.
Key accountabilities
Business ownership and P&L: Own the Quick Response business plan, sales ambition, investment choices, margin, inventory exposure and profitability. Make clear trade-offs and be accountable for the total commercial result.
Growth strategy: Define where Quick Response can create the greatest growth for GCN. Translate customer demand, competitive signals and trend opportunities into a focused portfolio of commercial bets.
Entrepreneurial leadership: Initiate action without waiting for perfect information. Test, learn and adjust quickly. Challenge established processes when they slow growth, while building commitment across the organisation.
Fast product creation and production: Design and lead an end-to-end model that connects trend detection, design or product development, sourcing, capacity, quality, logistics and channel launch. Drive toward a 14-day lead-time ambition where commercially and operationally viable.
Winning-product engine: Establish a disciplined process to select opportunities, launch controlled quantities, read early demand and scale winners fast. Stop or redirect weak bets early to limit downside.
Commercial execution: Own the go-to-market plan across relevant channels, including product proposition, launch timing, volume, price, visibility and selling follow-up. Ensure Quick Response adds incremental demand rather than shifting existing sales.
Team and capability building: Set up and lead a high-performing, cross-functional China team. Create clarity, pace and accountability, coach talent and build the capabilities needed to scale the model.
Senior stakeholder leadership: Align and influence commercial, assortment, sourcing, supply chain, digital, retail, marketing, controlling and central Quick Response stakeholders. Resolve roadblocks quickly and escalate decisions with clear business recommendations.
Performance management: Create a fact-based weekly operating rhythm. Use leading indicators and P&L outcomes to decide what to start, scale, change or stop.
Measures of success

• Incremental topline sales and profitable contribution from Quick Response.

• P&L delivery versus approved business case and targets.

• Number and value of winning products scaled successfully.

• Full-price selling and surplus FUP or inventory outcome.

• Speed from identified opportunity to market, with a 14-day lead-time ambition where viable.

• Share of tests scaled, stopped or redirected based on clear demand signals.

• Team readiness, decision speed and cross-functional execution quality.

Qualifications
Must-have experience

• Senior leadership experience building, turning around or scaling a commercial business, venture, new category or operating model.

• Demonstrated ownership of a P&L or a substantial business budget, with accountability for sales, margin, inventory and profitability.

• Strong track record of delivering growth through personal drive, initiative and decisive execution, not only through coordination.

• Hands-on experience in fast product creation or fast production, ideally within fashion, apparel, consumer goods or another trend-led industry.

• Ability to connect customer insight and trend detection with product decisions, sourcing or production, and commercial execution.

• Experience building and leading cross-functional teams in a complex or matrix organisation.

• Commercial judgement under uncertainty, including the ability to make fast, calculated bets and manage downside risk.

• Strong influence and communication skills, with the seniority to challenge, align and mobilise stakeholders.
Advantageous

• Experience from a high-speed local fashion, e-commerce or on-demand production player.

• Experience launching a business or initiative from zero to scale in China.

• Understanding of Greater China customers, local digital commerce and trend ecosystems.

• Existing network across fast-production suppliers, product development or local fashion ecosystems.

Additional Information
WHY YOU’LL LOVE WORKING HERE
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. ​

• 25% Staff discount on all our H&M Group brands, both in stores and online (H&M, COS, Weekday, Monki, H&M HOME, & Other Stories and ARKET).​
​We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability

• We pride ourselves on

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