Senior Information Developer (Technical Writer), JR 746

Eleks · Krakow

  • Senior
  • Full-time
  • Posted 2026-09-09
  • Confirmed live on 25 September 2026

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Job description

ELEKS Information Development Office is looking for a Senior Information Developer to join our team in Poland.
 
ABOUT PROJECT
 
The project focuses on a web portal designed to automate insurance processes within the healthcare domain. The product is a large, long-term solution with complex functionality and processes, where the InfoDev specialist will support clear, structured, and up-to-date product and technical documentation.

REQUIREMENTS
• 3+ years of relevant work experience

• Understanding the software documentation specifics

• Deep knowledge of software terminology

• Knowledge of technical documentation development methodology (DDLC) and its interdependence with SDLC

• Experience in setting up documentation processes

• Proven experience in updating documentation according to the existing templates

• Solid experience in creating documentation and templates (if needed) from scratch

• Proven experience in UX writing

• Advanced level of English

RESPONSIBILITIES
• Understand the product requirements and identify the requirements for the publications to be developed with minor supervision of senior staff

• Identify client’s writing style and write technical documentation that conforms to publication standards (Microsoft, Apple, Chicago) with minor supervision of senior staff

• Estimate documentation development efforts and agree task deadlines with Project Manager or Head of IDO

• Communicate the status of documentation tasks in progress to ensure timely delivery

• Interview subject matter experts to obtain ongoing details on the projects

• Create documentation templates for various document outputs

• Write and edit interface and procedural documentation including user guides, installation guides, quick-reference guides, release notes, system configuration guides, and help systems

• Take active (or passive) part in competence development events of IDO

• Take part in coaching and mentoring of the junior staff

WHAT YOU WILL GET WITH ELEKS
• Close cooperation with a customer

• Challenging tasks

• Competence development

• Team of professionals

• Dynamic environment with a low level of bureaucracy

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