Product Manager - Contract

VML · London, United Kingdom

  • Senior
  • Full-time
  • Posted 2026-08-20
  • Confirmed live on 25 September 2026

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Job description

Who We Are

VML is a global creative company that combines brand experience, customer experience, and commerce to create connected brands that drive growth. Guided by a Human First philosophy, VML is known for its innovative work for brands and consistently ranks among the world’s leading creative companies, including the WARC Creative 100. VML’s global network spans 55+ markets with principal offices in Buenos Aires, Kansas City, London, New York, São Paulo, Shanghai and Singapore.

VML is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel.

For more information, please visit www.vml.com and follow along on  LinkedIn #WeAreVML.

Product Manager needed to join our Team and drive product strategy, discovery, design, delivery and adoption for one of our key retail clients’ Ecommerce transformation programmes.

The opportunity

As Product Manager, you will be working within the client’s Product team with accountability for translating business and customer needs into a clear product strategy, requirements and measurable outcomes. You will lead cross-functional teams through discovery, design, development, launch and continuous improvement, while building alignment across senior stakeholders, programme and delivery teams.

You will be embedded within the client’s Product team, alongside agency colleagues and client staff. We are looking for someone who can operate confidently from product vision and commercial strategy through to detailed execution.

What you'll be doing

• Support the product Vision: Define, communicate, and drive the product strategy and roadmap for your product scope

• Lead Cross-Functional Delivery: Lead multidisciplinary squads across Product, UX/UI, Delivery and Optimisation, making pragmatic trade-offs to balance rapid delivery with long-term objectives

• Drive Customer-Centric Discovery: Champion user research, journey mapping, and problem validation, ensuring that every platform feature solves genuine customer problems and enhances the digital shopping experience.

• Stakeholder Alignment & Strategy: Managing a wide range of stakeholders across the business to align on product requirements, prioritisation and rollout.

• Champion Modern Product Practices: Demonstrate Agile, Lean, and continuous discovery methodologies, helping to foster a culture of high performance, accountability, and customer empathy.

• Deliver Measurable Commercial Value: Focus relentlessly on key outcomes—connecting product decisions directly to revenue growth, operational efficiency, and customer satisfaction.

What we want from you

• E-commerce & Digital Transformation Expertise: Extensive experience as a Product Manager within Retail e-commerce, with a proven track record of driving large-scale digital transformation projects.

• Platform migration: Demonstrable experience in managing the complex transition from legacy systems to modern architectures.

• Cross-Functional Leadership: A deep understanding of how to seamlessly integrate Engineering and UX/UI disciplines, motivating teams without necessarily having direct line-management authority.

• Strategic & Commercial Acumen: The ability to pivot effortlessly between high-level strategy and detailed technical execution, making confident decisions in complex, ambiguous enterprise environments.

• Agile Mastery: Strong practical knowledge of modern product management frameworks (Scrum, Kanban, SAFe. outcome-based planning) and proficiency with tools like Jira and Confluence.

• Omnichannel Retail Insight: A strong grasp of the modern retail ecosystem, understanding how a cutting-edge online customer experience integrates with wider physical and digital touchpoints.

• Personal Qualities: Self-starter, decisive, able to deal with ambiguity and to influence wider stakeholders within a large programme of work.

What we can offer you

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

How we use AI in the recruitment process: To ensure more focused and engaging conversations, we leverage AI in our recruitment process ex

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