Director, Network Development & Partnerships, Backup Care

Wellthy · US

  • Senior
  • Full-time
  • $110,000 – $130,000
  • Posted 2026-08-17
  • Confirmed live on 25 September 2026

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Job description

Why Wellthy is for you!

At Wellthy, we dream of a world where everyone has the care infrastructure they need to manage their own health and the health and well-being of their loved ones.

We’re building something new in the care space - reimagining how care is delivered, accessed, and supported by families around the globe. As we grow, we’re seeking collaborative, curious, and purpose-driven teammates to help us expand what’s possible.

Our work is grounded in the expertise of seasoned care professionals who deeply understand families’ real challenges paired with agile, tech-powered solutions that deliver support efficiently and at scale. We embrace a mindset of continuous learning, especially around emerging technologies. Tools like AI and other innovations are accelerators, enabling us to scale our impact, work smarter, and stay at the forefront of care delivery.

Through Wellthy, millions of families have access to support to help them manage care during every stage of life, with hands-on experts guiding families through caregiving or backup care journeys. And with the acquisition of Patch Caregiving, Wellthy continues to expand how care shows up for working families by pairing care navigation and coordination with on-site and near-site employer-based childcare. This combination allows us to support families not just in navigating care decisions, but in accessing real, hands-on help when and where they need it most. Together, we’re building a more connected, comprehensive care experience for families and caregivers alike.

We partner with leading companies including more than 40 Fortune 500 companies to support the care needs of their workforces globally. We also work alongside health plans and carriers to embed care support into their offerings, enhancing the experience and outcomes for members.

We’re building, evolving, and expanding the market category for care, and we’re looking for responsive, collaborative, curious, and purposeful colleagues to join us.

Job Overview

As our Director of Network Development & Partnerships, you will own the strategy for how Wellthy builds and scales its caregiver and provider network — and then roll up your sleeves to build it. You'll decide which markets to prioritize, how to sequence expansion, and what "good" looks like for network density and quality, then translate that strategy into a concrete build-out playbook. This is a role for someone who has both defined a network build strategy and personally executed it — think of the market-builder leaders who plan and open new markets — rather than someone who only sets direction from a distance or only executes against someone else's plan.

You'll partner closely with the VP of Operations and the COO of Backup Care on how network strategy fits into the broader marketplace vision, while owning the network build strategy itself, plus the outreach, partnership development, and caregiver recruiting that bring it to life.

Essential Duties:

• Own the strategy and playbook for how Wellthy builds and scales its backup care network — prioritizing markets, sequencing expansion, and setting the standards for coverage, density, and provider quality

• Translate that strategy into concrete outreach plans and territory goals for the team, and adjust the strategy as market data comes in

• Lead grassroots outreach to daycare centers, elder care facilities, backup care agencies, and other local providers to build a dense, high-quality partner network in new and existing markets

• Own end-to-end in-home provider partnerships, including provider recruiting where appropriate to keep the network staffed with reliable, trusted caregivers

• Negotiate and close partnership agreements with vendors, setting terms that balance coverage, cost, and quality

• Coordinate with Trust & Safety to run credentialing and background-check processes so every provider and caregiver in the network meets Wellthy's safety and trust standards

• Track and report on network health metrics — geographic coverage, partner density, caregiver fill rates, and time-to-fill — and adjust outreach tactics based on the data

• Manage and coach a small team of network builders/recruiters, assigning territories and driving them toward coverage and fill-rate goals

• Flag network gaps, provider feedback, and caregiver supply issues to inform platform improvements

• Coordinate with Finance & Revenue Operations on the billing and reimbursement mechanics that affect network partners

• Partner with Client Success, Sales, and Marketing to confirm provider and caregiver availability ahead of new employer launches

Education/Work Experience Requirements:

• 6+ years building networks, partnerships, or supply from scratch in a marketplace, gig-economy, or two-sided platform business (e.g., DoorDash, Instacart, Uber, Wag, or similar), including experience defining the network build strategy — not just executing against one

• Track record of setting market-prioritization a

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