Creative Director [Contract or Full-time]

Job description

WHO WE ARE.

Glossier is a people-powered ecosystem, brought to life by engaging online and offline experiences. In 11 years, we have built an iconic brand that goes far beyond beauty. Our brand is built on trusted emotional connection, empathy, and consistency in how we show up for people every day. We are woven into everyday moments of people’s lives, becoming part of their routines, their self-expression, and their confidence. We are defined not just by what we make, but by how we make people feel and the relationships we build over time. Our north-star values are to be Human, Curious, Playful, and Helpful. We are driven by a shared mission to become the Most Loved Lifestyle Brand in the World.

We are open to engaging the right creative leader through either a permanent, full-time position or a contractor arrangement. We welcome candidates interested in either path and will determine the most appropriate engagement structure based on the individual’s experience, availability, and alignment with the needs of the business.

THE FORMULA.

Reporting to our Chief Marketing Officer, if joining Glossier in a permanent capacity, or partnering closely with the Chief Marketing Officer if engaged as a contractor, this role sits at the center of how our brand comes to life, guiding the look, feel, and voice of Glossier across every touchpoint. You’ll bring a point of view that is both grounded in who we are and ambitious about where we’re going, thoughtfully combining instinct, taste, and cultural awareness into a creative recipe that resonates deeply with our community while moving the business forward.

But the real heart of this role goes beyond the work itself. Regardless of the engagement structure, you’ll step into a team of talented and creative individuals who have experienced meaningful change, and your ability to lead through that (thoughtfully, intentionally, and with care) will define your success. You know how to create an environment where people feel inspired and supported, where creative freedom is protected, and where the right structure acts as a framework (not a constraint) so the work can come together at its best. You’re as invested in building people as you are in building the work itself, understanding that the strongest creative output is the result of the right ingredients, environment, and leadership.

You’ll set the creative bar, yes, but also the tone. Balancing instinct with perspective, autonomy with alignment, and ambition with empathy, all while knowing when to step in to refine the recipe, and when to let it evolve naturally. The result? Work that not only looks beautiful, but feels meaningful, and a team that’s energized to bring it to life, together.

If you’re someone who can lead with both vision and humanity, and knows how to turn that into work that people love, whether as a permanent member of the Glossier team or through a contractor engagement, you might be exactly the ingredient we’ve been looking for.

BRINGING IT ALL TOGETHER.
Like any great recipe, this role is about how all the elements come together: creative vision, thoughtful execution, and strong leadership. Each one essential on its own, but even more powerful in combination. From setting the creative direction and translating it into meaningful brand moments, to guiding and developing the team behind it all, the Creative Director will bring each ingredient together with intention, clarity, and care. This role plays a key part across Creative Vision & Execution, Brand Storytelling & Expression, and Leadership & Team Development, ensuring the final result is both cohesive and distinctly Glossier.

Creative Vision & Execution

• Define and evolve Glossier’s overarching creative direction across all channels, ensuring a cohesive and elevated brand experience

• Build efficient, scalable systems across campaigns, content, and launches

• Lead the development and execution of 360° campaigns, from concept through final delivery across digital, retail, social, and experiential

• Partner with Product and Marketing to bring launches to life through compelling storytelling and visual identity

• Translate cultural insights and community signals into fresh, relevant concepts that push the brand forward, while establishing and upholding creative standards that ensure all work is on-brand, best-in-class, and emotionally resonant

• Establish and codify ownable brand assets and visual systems that make Glossier instantly recognizable across any touchpoint

• Act as the ultimate steward of brand distinctiveness, ensuring the work is not just beautiful, but unmistakably Glossier

• Brings an editorial point of view including a strong perspective on taste, culture, and curation

• Build scalable creative systems, toolkits, and guidelines that empower teams to execute at a high bar globally

• Create culturally defining brand moments, products, and symbols that become synonymous with Glossier

• Oversee creative output across phot

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