Country Director, Uganda
GiveDirectly · Kampala, Uganda
- Senior
- Full-time
- Posted 2025-09-30
- Confirmed live on 25 September 2026
Job description
GiveDirectly has delivered more than $1B in cash directly to 2+ million people living in poverty across 15 countries since 2011. We believe cash transfers are one of the most scalable, cost-effective, and dignified forms of aid, with the research to back it up. Our work has been covered by The Economist, NPR, TED, and The Washington Post. We are one of Time100’s Most Influential Companies of 2026.
Our culture is candid, analytical, and non-hierarchical. We support high ownership and real professional growth. Curious about what it's really like to work here? Read our values and hear from the people who do. If they resonate, this could be a great fit!
Location: This role must be based in Kampala.
About GiveDirectly Uganda
Since 2013, we've delivered over $94M directly to more than 120,000 people across more than 16 districts in Uganda, including long-term self-reliance programs for refugees, poverty relief projects in Karamoja and other districts, and anticipatory cash ahead of climate-related disasters.
We've proven the model. Now we're ready to go much bigger. Over the next few years, our ambition for Uganda is to dramatically scale transfer volume—reaching thousands more recipients—while building the efficiency to do it sustainably. This isn't incremental growth. It's a step-change in what's possible, and we're hiring the person who will lead it. This person will also lead a talented team deeply committed to the communities they work in and to helping more households move out of poverty.
The role
The Country Director is the most senior GiveDirectly presence in Uganda, with full accountability for the country office: programs, operations, external relations, team, and strategy.
Most of the job is delivery. You own whether transfers go out on time, at target cost, and at GD's quality bar, and whether that holds as volume grows. The rest of the job exists to protect and extend that: controls that keep money and recipients safe as the operation gets bigger, a team that can execute, partnerships that lower our cost or widen our reach, and a strategy that concentrates effort on what actually moves impact.
What you'll own
Program management
Accountable for GD Uganda's programs running on time, at target efficiency, and at GD's quality standards:
• Own the delivery plan: Drive operational excellence across all Uganda programs through a comprehensive project management plan.
• Own the KPIs: Throughput, cost per recipient, payment success/error rates, recipient experience, and enrollment-to-payment cycle time.
• Fix problems at the root: Diagnose delivery issues structurally—redesign processes, staffing models, or systems rather than managing by escalation.
• Be a thought partner: Provide analytical support to help the team clear execution bottlenecks.
• Build for scale: Design the operation needed for the next order of magnitude, not just the one that exists today.
• Steward the budget: Manage country spend to maximize the ratio of donor funds converted into transfers.
• Manage risk: Identify, evaluate, and mitigate strategic and operational risks across programs.
Risk, safeguarding, and integrity
Delivering cash creates real risk, and it scales with volume. Every new district, partner, and payment channel is a new surface for fraud, exclusion error, and harm to recipients. We expect the Country Director to own that exposure personally, not to delegate it to a committee.
• Own fraud and safeguarding outcomes for the country office: design the prevention controls, monitor the leading indicators, and act on what they tell you before problems compound.
• Set a culture where staff and recipients report concerns and trust that something happens when they do, including accessible recipient feedback and grievance channels.
• Chair the country's internal audit, safeguarding, and program coordination forums, and partner closely with GD's global internal audit, compliance, finance, and safeguarding teams.
• Provide leadership and oversight of investigations into alleged misconduct, and handle disciplinary outcomes with zero tolerance for fraud or safeguarding violations.
• Ensure country compliance with global standards, and translate global policy into protocols that make sense in the Ugandan context.
Team management
• Lead a large team across programs, field operations, finance, HR, procurement, internal audit, and safeguarding, directly managing the country management team.
• Build managers who can run their own functions: clear expectations, real feedback, visible growth paths.
• Lead workforce planning and succession, keeping the team lean as the operation grows.
• Set the tone on GD's values.
Partnerships and government relations
• Own GD's relationship with the Government of Uganda, line ministries, district authorities, and the government-led social protection and relief programs we coordinate with.
• Secure and maintain the government permissions that programs depend on at the natio
Prepare for the interview
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