Senior Pre-Sales Solutions Engineer - Europe

Deepgram · EU - Remote

  • Senior
  • Full-time
  • Posted 2026-11-05
  • Confirmed live on 10 November 2026

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Job description

COMPANY OVERVIEW

Deepgram is bringing the world’s most natural interface, voice, to the technology we use every day. Our speech models and real-time infrastructure power AI systems that keep up with the way people actually speak. More than 5,000 organizations run conversational voice AI on Deepgram in production, including Twilio, Cloudflare, Sierra, Decagon, Vapi, Cresta, Granola, and Jack in the Box.

The Deepgram Voice Agent Platform brings together speech-to-text, text-to-speech and speech-to-speech, with voice-native foundation models available through cloud APIs or self-hosted and on-premises deployments. Built for accuracy, low latency and cost efficiency, Deepgram makes high-quality voice experiences practical to build and run at scale. More than 650,000 developers have used Deepgram to process more than 200,000 years of audio. Every day, more of the world’s conversations with AI run on our models.

AI-FIRST BY DEFAULT

At Deepgram, we expect an AI-first mindset—AI use and comfort aren’t optional, they’re core to how we operate, innovate, and measure performance.

Every team member who works at Deepgram is expected to actively use and experiment with advanced AI tools, and even build your own into your everyday work. We measure how effectively AI is applied to deliver results, and consistent, creative use of the latest AI capabilities is key to success here. Candidates should be comfortable adopting new models and modes quickly, integrating AI into their workflows, and continuously pushing the boundaries of what these technologies can do.

Additionally, we move at the pace of AI. Change is rapid, and you can expect your day-to-day work to evolve just as quickly. If you’re energized by experimenting, adapting, and learning constantly, you’ll thrive here. Expect your day-to-day to evolve as fast as the technology does.

Note: this is a remote role that is to be based out of one of the following countries:

- United Kingdom

- Ireland

- Scotland

- Switzerland

Opportunity

Deepgram is expanding globally and operating a follow-the-sun model. We are hiring a Pre-sales Solutions Engineer in EMEA to win complex technical evaluations, design clear solution paths, and drive repeatable adoption for strategic accounts. Our strategic Account Executives do not hand off their customers after the first sale, so you will partner long-term across discovery, POC, production launch, and expansion. You will focus on pre-sales, yet you will often step into post-sales style work when the stakes are high and continuity matters.

About Applied Engineering at Deepgram 

Applied Engineering blends what many companies split into Solutions Engineering, Solutions Architecture, Solutions Consulting, and Technical Support. We are builders and communicators who bridge sales and engineering. We help customers move from problem to production with speed, clarity, and measurable outcomes.

What You’ll Do

- Lead technical discovery for strategic opportunities. Map business goals to measurable technical success criteria and an evaluation plan.

- Design, scope, and execute POCs that prove value. Define datasets, metrics, and timelines that land a clear technical win.

- Build lightweight prototypes, sample integrations, and demos using Deepgram SDKs and APIs. Show, do not tell.

- Advise on architecture for accuracy, latency, scalability, and cost. Cover cloud, self-hosted, hybrid, and data residency needs.

- Run security and compliance threads common in EMEA. Prepare crisp responses for GDPR, ISO 27001, SOC 2, and vendor risk reviews.

- Triage and debug issues during evaluations. Collaborate with Product, Engineering, and Support to unblock customers quickly.

- Create reusable assets that scale. Turn repeated requests into working samples, reference architectures, runbooks, and field guides.

- Partner with Solutions Architects and Support for seamless continuity after initial wins. Stay involved through expansion phases when needed.

- Enable the field. Collaborate with AEs, CSMs, and partners on positioning, demos, and technical validation for priority use cases.

REGIONAL EXPECTATIONS

- Based in an EMEA time zone with strong overlap to customer business hours.

- Excellent written and spoken English. Additional European languages are a strong plus.

- Familiarity with procurement, InfoSec, and data privacy expectations across EMEA, including GDPR and data residency.

YOUR FIRST 90 DAYS

In the first weeks you will pick up low-risk customer tickets to learn our systems and support flow, then progress to pre-sales escalations tied to active opportunities and engagements driven by Account Executives or partners.

First 30 days

- Ramp on Deepgram’s product surface area, platform APIs, SDKs, evaluation methodology, and security review materials.

- Shadow strategic discovery and POC calls.

- Triage and resolve low-risk tickets with a Solutions Architect or Support partner. Focus on reprod

Prepare for the interview

Nothing collected for this employer yet. The Blind 75 is what technical screens draw from; practice it here, with a coach, in Java or Python.

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