Director, Technology Business Operations

Ōura · Hybrid - San Francisco, California

  • Senior
  • Full-time
  • Posted 2026-09-21
  • Confirmed live on 25 September 2026

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Job description

Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles.

Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office.

We are looking for a Director, Technology Business Operations to build and lead IT's strategic planning, prioritization, and financial governance function from the ground up. You'll give Oura's roughly 70-person IT organization — spanning about 300 applications — a shared way to plan, prioritize, and see its own spend, replacing work that today happens informally at leadership cost. You'll start as the sole builder, then manage and grow a small team — beginning with a contractor bridge — as the work proves it out.

What You Will Do:

• Own the strategic layer for IT — value-based planning, prioritization, and governance — while architecture, delivery, data platforms, cloud infrastructure, and AI enablement stay with the teams that already own them

• Manage a contractor bridge of two resources (Portfolio Manager, Analyst) through build-out, then hire, lead, and develop a target-state team of 2–3 FTEs (Analyst, Portfolio Manager, Strategist)

• Build IT's strategic planning system: the annual planning cycle, the multi-year technology plan, and the business cases and investment narratives that justify what gets funded and in what order

• Stand up a shared, visible prioritization and governance model for what IT works on and why, so decisions aren't made informally or re-litigated team by team

• Own financial operations in partnership with FP&A — cost-center model, contractor vs. FTE spend, named application ownership, forecast inputs, and a consolidated view of total IT spend and renewal exposure across a technology budget in the upper tens of millions of dollars — feeding FP&A's monthly variance review without becoming a purchasing approval gate

• Own procurement, contract, and renewal management, building a renewal calendar, negotiation packets, and an application inventory with a named service owner per app

• Own contractor and SOW administration and workforce operations — requisition tracking and onboarding readiness across multiple countries

• Run IT's executive operating cadence — all-hands, monthly updates, quarterly roadmap reviews, IT Leadership team meetings, business reviews — as a system that runs without last-minute assembly

This is a hybrid role out of our San Francisco office.

What you'll bring

• 12+ years of IT experience, including 4+ years leading IT strategy for a fast-growing company — value assessments, prioritization frameworks, multi-year planning, and the judgment calls that come with scaling technology investment alongside the business

• Strong operational discipline, with familiarity with Technology Business Management (TBM) or a comparable technology operating model for governing spend, portfolio, and value

• Experience partnering with FP&A, Procurement/Legal, Enterprise Architecture, and cross-functional stakeholders without owning their process

• Exceptional executive-level communication skills — you'll own how the department presents itself upward and outward; this is an explicit screen, not a nice-to-have

• Demonstrated ability to build strategic planning, financial, and governance processes from scratch in a cross-functional environment, and comfortable operating as the hands-on, sole builder and manager of a small team (starting with a contractor bridge) before it scales to FTEs

• Clarity and discipline about scope: able to operate as the strategic/prioritization layer without drifting into architecture, delivery, or platform ownership that belongs to other functions

• Use LLM assistants/agents (e.g., Claude) daily in your work — research, drafting, analysis, problem-solving — with judgment about when AI is and isn't the right tool, and a habit of verifying output

• Bring judgment to identify which of your own function's recurring processes (renewal tracking, planning-artifact assembly, spend consolidation, reporting) should shift from manual to AI-assisted work, and build that into your team's workflows — not just your own tasks

Benefits

At Ōura, we care about you and your well-being. Everyone here at Ōura has a ring of their own and we are continually looking to improve employee health.

What we offer:

• Competitive salary and equity packages

• Health, dental, vision insurance, and mental health resources

• An Ōura Ring of your own plus employee discounts for friends & family

• 20 days of paid t

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