Client Partner

Appen · Remote, BR

  • Junior
  • Full-time
  • Posted 2026-09-08
  • Confirmed live on 25 September 2026

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Job description

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<h3 aria-level="3" role="heading"><strong><span data-ccp-parastyle="heading 3">About the Role</span><span data-ccp-props="{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}">&nbsp;</span></strong></h3>
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<p><span data-contrast="none">As a&nbsp;Client&nbsp;Partner,&nbsp;you’ll&nbsp;build and nurture high-value client relationships while ensuring the successful delivery of AI data projects.&nbsp;You’ll&nbsp;act as a trusted advisor, connecting client&nbsp;objectives&nbsp;to project execution and coordinating internal teams to deliver strong outcomes.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</span></p>
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<p><span data-contrast="none">You’ll&nbsp;also help grow client accounts by&nbsp;identifying&nbsp;new opportunities, expanding project portfolios, and ensuring engagements are delivered profitably.&nbsp;</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</span></p>
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<h3 aria-level="3" role="heading"><span data-ccp-parastyle="heading 3">Your Impact</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:281,&quot;335559739&quot;:281}">&nbsp;</span></h3>
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<li><span data-contrast="none">Serve as a primary point of contact for key client stakeholders throughout the engagement.</span> </li>
<li><span data-contrast="none">Define project approaches, deliverables, staffing needs, pricing considerations, and success criteria with internal teams.</span> </li>
<li><span data-contrast="none">Manage scope, timelines, budgets, risks, and changes throughout the project lifecycle.</span> </li>
<li><span data-contrast="none">Identify opportunities to expand services and renew engagements in partnership with Sales and Marketing.</span> </li>
<li><span data-contrast="none">Lead performance and post-project reviews to evaluate business impact and strengthen future engagements.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}">&nbsp;</span></li>
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<p><span data-contrast="none">Success in this role means clients see us as a trusted&nbsp;partner,&nbsp;projects deliver against expectations, and relationships contribute to retention, NPS, and sustainable revenue growth.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</span></p>
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<h3 aria-level="3" role="heading"><span data-ccp-parastyle="heading 3">What You Bring</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:281,&quot;335559739&quot;:281}">&nbsp;</span></h3>
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<li><span data-contrast="none">Experience managing client relationships and projects in a professional AI, LLM, data, or related technology&nbsp;solutions&nbsp;environment.</span> </li>
<li><span data-contrast="none">Relevant degree or equivalent professional experience (min 2+ years).</span> </li>
<li><span data-contrast="none">Experience managing project scope, budgets, timelines, deliverables, and stakeholder expectations.</span> </li>
<li><span data-contrast="none">Comfortable engaging with technical concepts in AI and data, and proactive about staying current on industry trends.</span> </li>
<li><span data-contrast="none">Strong commercial and analytical skills, with the ability to evaluate opportunities and support profitable growth.</span> </li>
<li><span data-contrast="none">Excellent written and verbal communication skills, with the ability to influence stakeholders and communicate complex information clearly.</span> </li>
<li><span data-contrast="none">Ability to adapt to changing priorities and evolving client needs.</span> </li>
<li><span data-contrast="none">Experience in project management, account growth, or strategic consulting.</span> </li>
<li><span data-contrast="none">Comfort working with revenue/margin data and forecasting tools (e.g., Excel, pipeline systems) to produce and maintain accurate forecasts.</span> </li>
<li><span data-contrast="none">Willingness to adjust working hours to maintain meaningful overlap with clients and colleagues across regions.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}">&nbsp;</span></li>
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